Where can I buy Ladda?

The easiest way is to order a Ladda X1 right here on our website. Just click here.

How long will it take until I get my Ladda?

After you finished your order it will take about 1-3 days until you receive the package from us. If you have any problems with your order, please contact us via mail: support@ladda.co and we’ll come back to you as soon as possible.

How can I tell if my Ladda X1 is fully charged?

When charging you Ladda X1 you’ll see a small red LED&BLUE light blinking. When your Ladda X1 has reached 100% power, the LED's light will shine with a clear Blue light. It takes about 2-4 hours to fully charge you're Ladda X1.

How many charges can I do before I have to recharge my Ladda X1?

When your unit is fully charged (you can tell this by looking underneath your Ladda X1. If the red LED light isn’t showing, the unit is ready to go.) it will be with the power of 3000 mAh. This will be enough to give your iPhone 5s 2 full charges.* You Ladda X1 can be recharged about 1000 times. This gives you about 2000 extra charges for your phone.

*The charging is affected by how much you use your phone during the charging. For best charging potential, let your phone rest with the screen off during the charge.

The red LED light never goes out, is this normal?

If the red LED light is constantly lit, it could signify that your Ladda X1 is unable to reach 100% power and is for example stopping at 98%. Try to discharge the unit completely and then recharge it during the night. If the problem still remaining, contact us at support@ladda.co

If i need to return my Ladda X1, where should I send it?

Are you having a remaining problem with your Ladda X1, return it to: Copygram AB, Storgatan 31, 31131 Falkenberg, Sweden. Please contact our support before so we can view the situation before, the easiest way is to send an e-mail to us at support@ladda.co.

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